Organizational Change

University of Michigan-Dearborn

AACRAO Consulting provided invaluable assistance to our campus during a period of significant change. Given the financial stresses in public higher education, this decade is a crucial one for our campus, and enrollment management is key to our success as an institution. AC brought to bear some of the best thinking in the profession to help us reshape our processes and strategies in admissions and our overall enrollment efforts. The consulting was right on target. Our consultant took the time to understand our needs and shaped his analysis accordingly. AC did a great job “educating” us about the best current thinking concerning integrated enrollment management.

Daniel Little, Chancellor, University of Michigan-Dearborn

AC’s on-site consulting also helped us overcome the challenges arising from significant organizational change. Our consultant had the ability to speak to any group on campus, from the Chancellor to faculty to the front line support staff in admissions. He described the “best practices” in use at other institutions, and identified which of these practices could be adapted to our institution’s needs. This analysis helped us decide not only what to do, but what not to do anymore. The enrollment results of our collaboration with AC were outstanding.

AC also provided valuable assistance with the campus’s repositioning the traditional student affairs area into a more industry-standard approach–one that combines enrollment management with student life and positions the division for more collaborative interaction with academic units.

— Daniel Little, Chancellor, University of Michigan-Dearborn

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Posted on May 25, 2007