FAQ

Finding Answers Is Our Specialty

Identifying the right solutions for your needs begins with asking the right questions. Here we’ve collected our answers to commonly asked questions. If you don’t see the information you’re looking for here, please don’t hesitate to contact us directly.

Q. How is the cost of a project determined?

AACRAO Consulting offers highly competitive pricing structures. Because each client project has unique needs and scope, we do not have a set fee schedule. In general, we base client fees on the estimated total hours required to complete the project. These hours are then multiplied by standard daily billing rates for consultant and/or staff support. Travel expenses are billed in addition to consulting fees. We strive to keep our travel expenses to a minimum.

Q. How can we be assured of the quality of the work?

Before taking on any project, AACRAO Consulting ensures that we offer the expertise and experience to add value to our clients and produce measurable results. We then carefully select and assign an AACRAO Consultant who brings a proven track record of success to your project. When the project requirements call for additional talent or expertise, we will assemble a team of vetted professionals with complementary skills to meet the specific needs of your project.

What’s more, your entire project process — from assessment and planning to development and implementation of recommendations — is carefully monitored by AACRAO Consulting’s Director.

The best measure of our success is the results we’ve generated for other clients. We encourage you to read our Case Studies to help you evaluate the quality of our work.

Q. How is AACRAO Consulting different than other SEM consultants?

Unlike most outside consultants, AACRAO Consultants bring a comprehensive, hands-on understanding of higher education. We understand that each college or university has unique processes, cultures, and challenges, and customize practical, sustainable solutions that meet your individual requirements and goals. More than just knowing what to do, we can teach you how to do it.

Another key differentiator at AACRAO Consulting is our non-profit status. Our primary and only responsibility is to our clients and their institutional success. We work independently of any corporation, government agency, or individual institution, and are neither obligated to nor compensated by other vendors whose products and solutions we recommend.

As a non-profit organization, AACRAO Consulting provides a cost-effective, high-quality alternative to more expensive corporate-based consulting firms that take a one-solution-fits-all approach.

Q. What is SEM?

Strategic Enrollment Management (SEM) encompasses the strategies, policies, processes and best practices created to align an institution’s enrollment outcomes with its financial and operational performance. Effective SEM approaches enrollment management from a strategic, campus-wide perspective with the objective of:

  • Identifying and reaching strategic enrollment targets
  • Increasing efficiencies of enrollment processes, practices and staff
  • Reducing costs and increasing net revenue
  • Reaching, recruiting and retaining the optimal mix of students
  • Embracing and leveraging new business practices and technologies to reach goals
  • Aligning multiple departments and campuses to improve enrollment outcomes
  • Ensuring that enrollment practices deliver measurable, accountable results
  • Improving student services and increasing student success

While increasing numbers of colleges and universities are recognizing the importance and value of effective SEM, many do not have the internal resources or expertise to enact it. AACRAO Consulting offers specialized expertise to deliver and maximize the institution-wide, bottom-line benefits of SEM. Learn more about our SEM approach here.

Q. What areas do you consult in?

AACRAO Consulting offers expertise in best practices across multiple campus departments and functions. Our areas of consulting expertise include:

  • Strategic Enrollment Management
  • Admissions and Recruitment
  • Compliance and Legal Issues
  • Financial Aid Services
  • Records and Registration
  • Retention
  • Technology Implementation and Optimization
  • Student Services

In addition, we have a core team of consultants with specialized knowledge and experience in Canadian colleges and universities. Learn more about our services here.

Q. How many consultants do you have on staff?

AACRAO Consulting currently extends the expertise of 18 consultants across the U.S. and Canada, each with a proven track record of successful projects completed for a wide range of universities and colleges. Our consultants include professionals with long tenures working in higher education, authors and recognized subject-matter experts, sought-after speakers and presenters, as well as effective team players. We will carefully select consultants whose specialized knowledge and experience provide the best match for each client’s needs and requirements. Meet our consultants.

Q. What is AACRAO, and what is your connection to this organization?

AACRAO Consulting is a service extension of AACRAO (American Association of Collegiate Registrars and Admissions Officers), a highly-respected non-profit association with more than 10,000 members representing 2,500 institutions across the world. For over 100 years, AACRAO has been recognized for standards setting and innovation in enrollment services and related areas of campus management for the higher education community.

AACRAO Consulting draws from AACRAO’s extensive knowledge-base resources to craft proactive, strategic solutions for improving enrollment results, institutional operations and services, and financial outcomes for our clients. While we have expanded our reach and capabilities, we maintain our non-profit status with a sole focus on the success of our clients.

Q. Where do I start?

Simply complete our convenient online contact form, along with additional information that will allow us to respond more precisely to your request.